· Privacy Policy ·


Identification: Play Plan Cultural SLU, CIF: ESB94168705
Address: Bueu, Pontevedra, rúa Ramón Bares 42, Baixo (CP 36930). Spain
Commercial Registry: registered in the commercial registry of Pontevedra in Volume 4233, book 4233, folio 20, sheet PO-63343 1st entry
Telephone: +34 986903509
Email: rgpd@playplan.es
Contact details of the Data Protection Officer: Xabier Alonso


Play Plan Cultural S.L.U. performs the identification and contact personal data of the Interested Party in order to facilitate the management of the process of selling tickets, passes, passes and accreditations and, in general, to provide the information or services that you request, including those data financial or banking personnel that are necessary for the purpose of using the means of payment.

Purpose of the treatment of your data


Sale of tickets, passes, goods and services

Execution of contract or contracts that we have signed with you (such as ticket sales)

Management of passes, permits and authorizations

Execution of contract or contracts that we have signed with you (such as the sale of the ticket), legal obligation and legitimate interest of Play Plan S.L.U.

Communicate with you to solve problems, send you notices and facilitate the use of our services

Execution of contract or contracts that we have signed with you (such as ticket sales)

Perform the accounting process

Legal obligation and legitimate interest of Play Plan S.L.U.

Comply with tax obligations

Legal obligation


Play Plan Cultural S.L.U. informs you that, except for legal obligation or express consent on your part, we will not transfer your data to third parties.

For the purposes of this section, the process of buying the ticket, subscription or any other product or service online implies express consent for the transfer of your data to the company or companies that supply these goods or services, if necessary. for the correct management of your purchase and to attend to any incidents or claims that you want to send us.

No other provider may treat your data differently than we do; they will not, in turn, transfer your data to third parties without your express consent; nor grant you less rights than we grant you.


The treatment of the data will be carried out throughout the validity of the contractual relationship between the Interested Party and Play Plan Cultural SLU, understanding that the contractual relationship ends at the moment when, legally, we no longer have any obligation to you or you to us . We will also keep necessary if this is essential for the fulfillment of legal obligations. In no case will any treatment be carried out for a longer period than is strictly necessary depending on the purpose for which the data was collected.

Notwithstanding the foregoing, the retention period may be maintained depending on the treatment carried out until the period of prescription of possible infractions or sanctions in accordance with current legislation elapses.


You can exercise your rights at any time, by email or registered letter with acknowledgment of receipt to the email or postal address indicated in the section corresponding to the Data Controller, the following rights:

  • Right of access: You have the right to obtain confirmation of whether or not personal data concerning you is being processed and how.
  • Right of rectification: You have the right to obtain the rectification of those personal data that concern you and are inaccurate.
  • Right of deletion: You have the right to obtain the deletion of your data, that Play Plan S.L.U. You will be obliged to execute without undue delay.
  • Right to limitation: You have the right to limit the processing of your personal data, which, consequently, may only be processed by Play Plan S.L.U. for the formulation, exercise or defense of claims. In particular, you can exercise this right to limit the purposes of the treatment, provided that this does not entail the breach of legal obligations of public order, such as tax obligations and others, by Play Plan S.L.U.
  • Right to portability: The Interested Party will have the right to request from Play Plan S.L.U. the referral to another person responsible for the data you have provided.

PIn order to facilitate the exercise of your rights, it will be necessary for you to prove that you are the legitimate holder thereof by means of your DNI, Passport, or any other official supporting document. In your request, you must indicate the right or rights that you want to exercise as well as the data affected.

  • Revocation of consent: You have the right, at any time, to revoke your consent for the processing of your personal data.
  • Claim to the Control Authority: In any case, if you consider that we have not correctly addressed your requests, you are informed that you can file a claim with the corresponding Control Authority, in the case of Spain, the Spanish Agency for Data Protection.


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